How to Manage your Censia Account?

How do I add or remove a user from my company’s Censia account?

The process to add or remove users from your account is managed by the Customer Success team.

At the moment there are a few ways to update your users:

A. Send an e-mail to support@censia.com with the person's:

• • • • Full Name
      • E-mail Address

B. Submit a Support Ticket and include the person’s full name and email address.

C. Contact your Customer Success, Account Manager, via email and request to add or remove a user by submitting the person’s full name and email address.

How do I change or reset my password?

1. From the Sign In screen, select "Forgot password?".

2- You'll be prompted to enter your email address and click "Reset".

3- An email will be sent to you with instructions to reset your password.